Recent content by Trillium

Thankyou jayc, I am sending Jim Fenner an e-mail with photo's. Hope your trailer was fixed without any further issues. We really like our trailer and hope that if it is indeed frame flex that it too will be repaired so that it will not re-occur.

Wow, thanks for all your replies. I am not computer challenged, but far from a computer whiz. Finally took me all of 10 minutes to finally see the light. lol It must be a sign of old age? Thanks for all your posts.

thankyou 2010augusta Not sure what the portal page is as I would like to go back and find out why I could not find it. But many thanks for posting the e-mail address. I will send an e-mail out tonight.

Heartland Customer Service E-mail address? I have checked this forum and the Heartland Web site and for some reason cannot find an e-mail address for Heartland Customer Service only phone number was found. Does anyone have the Customer Service E-mail address?

We have a crack at the lower left corner of our bedroom slide and have had water infiltration on the carpet at that same corner. Our dealer called us and said that they would send out the trailer to have the crack repaired and this would be under warrenty. We are concerned that repairing the...

Not sure if this will help but you can have a look at this site: http://www.forddoctorsdts.com/photographs/

We got the Pillow option on our 3670 and never used it. We used our own bedding which is much more comfortable. The slide toppers we did not get. It seems 50 per cent of people are for them and 50 per cent are not. Our concern was flapping noise in high winds, drooping and water pooling...

Thankyou Jim for explaining that to me.

I checked for the fresh water drain and other than not knowing what is the street side of the camper, I did find the drain valve on the side opposite the door. Thankyou all for your replies. I mistakenly thought that the street side of the camper was the door side so I looked there first to...

Thankyou all for your replies. I will check this weekend to see if I can find the drain valve. I'll let you all know if I found it:D or not:o.

Thankyou todalake: I will check between tires on door side this weekend.

We have a 2009 Bighorn 3670RL. Last week I filled the fresh water tank and now would like to drain it. Under our trailer to the right of the entrance door we have two hoses with valves (one red and one blue). I opened both and no water drained out? If I turn on the pump - water comes out...

Do not run your Air Conditioner or damage to compressor could result. It sounds as if your fan motor is not working when cooling starts. What happens is that the compressor when running has a high and low pressure side. The fan motor is a double shaft motor, so you have a fan blade on one...

To pmmjarrett and Ray LeTourneau; Thankyou for your replies, we were gone camping for the last four days. Booked off work Friday and Monday, Tuesday was off work for the Canada Holliday. We returned late Tuesday evening. I returned the 13/16 socket and purchased the 7/8 socket...

Did a search on the forum for socket size to check torque on tire lug nuts. Found a post which said 13/16 so bought a deep thin wall 13/16 socket and got to trailer today only to find that the socket was too small. So either I need a larger socket or the lug nuts have plastic caps on which...