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Thanks, again. I sent them an email, but have not heard from them yet. If I don't hear soon, I will try calling them.

Thanks Jim, I called Heartland and they gave me the name "Ascot". I appreciate your advice. I had tried everything else except the obvious.

Does anyone know what company made the bedspread used in the 2014 Big Country? I thought I had once read about Flair doing the interiors, but can find no info on them or the bedspread. I like the size of ours & and the fitted bottom corners & would like to find another one.

Thanks all, I have tried everything else, I will try CLR or replace the sink, as suggested.

We have a 2014 Big Country, 3950 with bath & a half with clear glass vessel sinks. The one we use all the time is stained or etched by hard water or lime. I have tried everything to remove these marks. Has anyone been successful in keeping these sinks clean? Or, has anyone replaced their sink...

Do you have a refrigerator with icemaker/water dispenser? Our leak was the plastic water line to the refrigerator.

Hallelujah!!! Hope it goes that low down here in Texas.

1. Heartland, Big Country, Dec. 2013 2. Yes 3. Started out running an hour or 2, then wouldn't stay on at all. 4. They finally sent us one of the reworked 1000 watt inverters, my husband installed it, and it now works fine, including the switch to activate it in the cabinet. We tried 2...

Thanks to all for your help & suggestions. Most of the problems have been solved, except the refrigerator inverter. According to Heartland warranty just a few days ago, they are now providing a reworked 1000W inverter that will take the surge caused by the compressor coming on during travel...

Is the private service you are using available anywhere in Texas, or is it only for a certain area?

Thanks Malcolm & Val, Looking more in depth into various services & states

Does anyone know where to buy a receiver hitch for a cargo carrier for our particular rig? Also, in the past, I have read your posts on mail service when traveling full time. The preferred one seemed to be South Dakota. However, we intend to spend the majority of our time in Texas. Any new...

Lou & Bette, Fuzz has made similar repairs on 3 of ours and they seem to be holding. I just wondered if this is a common problem, and we will have to fix every door with this type of hinge. It does seem to be happening on the ones with the spring-loaded arm. Thanks for your info

Dan, Thanks! I found the remote switch, which I had seen, but didn't know what it was for. This is sooo much handier than standing on my head to reach into the front basement. I printed out a copy of the electrical diagram for Fuzz. Much appreciated!

Peg & Mike, Thanks! Found it. They don't make it easy to get to, or at least, not with all the clothes I put in there, as we live in it & travel almost full-time. The red light does not come on. However I assume pushed in is "on". I hope no light does not indicate that it is not working.

Karen: First of all. if it is all possible, I would encourage you to recoup that warranty service funding that was rolled into the purchase price of your RV. Bill, We are not aware of the warranty service funding being included in our purchase price, assuming you are referring to the...

WE purchased our 2014 Big Country 3950FB a couple months ago. I'm wondering if anyone else has experienced these problems and has answers. We turn the inverter on in the front basement before traveling so the fridge will run. However, it shuts itself off after a period of time and we have to...

Re: CY 4200 release date? Jim, I tried to open and/or save the PDF price list, but had no luck. My computer said I had no program to do so, but I have previously done so with PDF's. I have no Excel program. Am I computer illiterate (which is entirely possible) or is there something...

We have been using the Rand McNally 7720 for several months now. Had the Garmin Nuvi before. It took me awhile to learn to operate the RM, because it is so different then the Garmin. However, now that I have learned it, I like it much better than the Garmin because it is specific to RVs, but...

Thanks, Dan & Ann, Looks like this may be our problem, but you saved us a lot of searching.

We have a Big County 3250TS. When I removed the fitted sheet from the mattress, the top edge in the middle was wet. I felt the wall below the wooden headboard, and it was wet. But we can find no place above this where the water could have come from. Any ideas?

Thanks for all the tips and advice. You answered our questions. We did get a piece of plexiglass and install it. We have since traveled to another stop with it, and it works fine. We plan to have a glass company install new glass when we get home. Rod, I like your suggestions about the...

No, no one around when it happened. We are parked at a church, not in a campground.

Has anyone had one of their RV windows shatter? Our door-side big window popped and shattered while parked. What a noise and what a mess! We're trying to figure out what would cause this. Any ideas or comments would be appreciated.

We have a 2010 BC3250TS and had the same problem. The terminals on the battery cables were corroded. Cleaned them, and the kitchen slide came right in. This is a possibility. Hope it helps.

I am doing further research on ERS. As mentioned, Good Sam uses Affinity. We have Progressive Ins. on our 5er, and they use Cross Country Automotive Serv. Is anyone familiar with them?

These posts have been very helpful. You have mentioned points we had not considered. We're still interested in any experiences you have had with the Good Sam extended warranty. Paul & Nan, sorry to hear about your problem. Sounds serious, and a big nightmare on your trip home. Hope...

I tried to find this info in previous treads, but had no luck with my particular question. Does Good Sam warranty cover everything or just this and that? And are they prompt & reliable when you need them? Also, we currently have GS ERS, and have called them a few times, but they took so long...

How far from the 4G signal can you get reception? We often stay at campgrounds 50 - 100 miles from large cities that may have the 4G signal. We are using our old Wi-Fi because the new 4G wi-fi does not load sites or pages properly, but we hope to be able to use the 4G-LTE in the future as it...

Welcome to the Heartland family, neighbors! We have had our BC for 2 years and love it and the lifestyle. We are not quite full-time, but stay in the 5er even when we are at home (like the mattress better). Enjoy your new adventure.

I don't know whether this is what you are looking for, but we use ArmorAll Ultra Shine Wash & Wax that we purchased from Walmart. Another brand was recommended to us by a fellow camper in Arizona, but we picked up the wrong bottle off the shelf and like it fine. It is in a clear plastic bottle...

Oops! It didn't last long. As before, the 4510 Wifi works pretty good for about 24 hours, then starts having problems with getting the signal. Leaving it on does seem to help, as using it while on the battery charger seems to make a difference, but not reliable at all. We're using the...

We got the 4510 a couple months ago. Previously used the 2200. The 4510 worked well for a couple days, and then started having problems with loading sites and/or pages, as others have said. I called Verizon Wireless, #611, and they determined ours was defective, so sent me a new one (actually...

I cleaned up the stains with carpet cleaner the last time they appeared, so they are not bright enough to show up in a photo. But, if it happens again, I will try to post a picture. This is not the first time, so I'm sure it will. We don't know of anything that has been spilled. Fuzz did...

Has anyone had a problem with a yellow stain on the carpet behind and next to the docking station when the floor gets any moisture at all?

We just had a 2nd a/c installed in our 2010 Big Country, and it was prewired. Only took the dealer about 1-1/2 hours to install it, and the difference in cooling the 5er is amazing.

Congrats! Hope you continue to enjoy your new home. Thanks for your expertise on our questions about RVing. See you have the Landmark for sale. No more camping?

Thanks, we'll try this.

Has anyone else had problems with the cranks in the roof vents? They have always been hard to turn, almost like the shaft was not straight. Now, one won't crank at all, so the vent has to be left open, and the other one is very iffy, could quit working at any time. Can the crank mechanism be...

One from Indiana. Interesting!