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Thanks for the photo JohnDar. If I had the presence of mind I would have taken one myself. I was just so shocked at what I saw and elated that I found the problem.

You could try that, but if the wiring requires repair I found it easier to remove the box completely then remove the screw. I then fished longer wires to the switch and element (which should have been installed in the first place) to help with troubleshooting in the future. If I did it...

Yes it's a Suburban 12 gallon. To find the box you have to remove the panel in the storage compartment. Three screws in the docking compartment, left side and two in the storage compartment. Panel then slides out. You can see the box on the right side of the heater. You'll see a 110V wiring...

FIRE HAZARD! Long story, so I'll keep to the specifics. Water heater quit several weeks ago suddenly. It only quit on the 110V side. Propane still worked fine. So I began troubleshooting following all the advise found on this forum. Some of it assumes you know how to read a multi meter and...

Silly question but we can't find this on any info we rec'd. Is our Bighorn warranted by Heartland for 1 or 2 years?:o

Trying to access page 3. Maybe this will do it

Mark and I will try as well. We are flying out a week later so not sure if Mark can get the extra time off work. Poor guy, he still works :) Diane

Augggg. Our slides creep out when we are towing and they creep out if we are stationary. Lipert not responding to Valley RV's inquiries. Good thing we are staying put for awhile. Just needed to vent~:p

thanks for the suggestion Howard and Kathy. I'll get Mark to check it when he gets home~ Diane

We just returned from Claybanks today. We had a family camping trip ( 14 which included 7 children under 5!) and it was a perfect spot. Some found the river for a few hours of water fun, spent one day at the lake boating, golfed for a discount because of the park. Had our handy 'campfire in a...

Greetings All, Our BH is only 4 months old and suddenly we've had a slide issue. The slides don't always come in all the way so we have to try again which works. Then when we are towing, they seem to come out a wee bit. Any suggestions? We were up in Merrit this weekend and our fridge was...

We have a charter membership that we are selling as we purchased a lot at Beachwood. This membership is good for all KM Parks in Washington and you can also use the Two Springs Resort in Palm Desert for $20 a night. Email me if you have questions. Not sure if rules will allow me to post a...

Latest update. I recieved a drawing from Heartland that shows the size of awning that is installed on my unit. When I took the drawing home and got my tape measure out reality didn't confirm the drawing. Next step was to try to center the awning. Unsuccessfull! The anti bilow bar must be...

Thanks everyone. I did call Ken at Cottonwood and he actually explained some things to me. Bottom line is even he is reluctant to deal with Heartland as they shaft him on parts imported (will not cover duty and broker) and typically don't allocate enough time on labor. He said he'd help if I...

Thanks 2010augusta. How did you do it so fast! Maybe I'll try that, but I don't think I've got as much as you did at one end.

No the toppers were factory install. Yes, if you watch the video that's online it clearly shows the correct way to install a topper and it should be centered. The video also clearly shows that it is not necessary to use both holes on the brackets. I'll measure again but I'm certain that 162"...

I'm having a dispute right now with Heartland Warranty service regarding a slide awning on my 3670 Living room slide. It's too short in length. Does anyone have photos of their living room slide with a topper? The slide is a 154" with a 156" topper that is not centered and the A&E guidelines...

We purchased a new BH 3670 and picked it up in March. We live in the Vancouver, BC area and have tried unsuccessfully at two dealers to get some work done. One was an independent who no longer will service Heartland the other was the one and only Heartland dealer in our area. He refused when...

The Humphries' are booked! We also booked the park for a family camping trip in July. Looking forward to meeting all our Heartland relatives! Diane

Greetings Just returned from California, after picking up "Bea" from See Grins. They enrolled us in the owners club, etc. How do I add us to the roster? It looks like I have to fill out the form that Randy at See Grins did already. Thanks

As OP, I was trying to reply to our thread introducing our Bighorn but have been unable to log on. Each time I do and go to reply, I get a new message to log on and on and on! Anyhow, wanted to reply to that OP. Johndar, the bathroom cabinet has the duplicate decorative base as the bedroom...

Mark and I are the very proud owners of a 12000 lb Bighorn! To say we are delighted is an understatement! After the fiasco of our lost trailer, SeeGrins went to the top at Heartland and our unit arrived on Monday. From there she went to Almonden to have stablizers installed and we took her off...

Update Heartland was shocked to hear of our lost trailer and have promised to have it in San Martin by Tuesday at the latest. We are leaving in a few minutes, so we'll post again once we get settled. Thanks everyone for your input. Again, the situation was not because of weather. We're just...

Thank you all for your replies. Just to clarify, we received confirmation that the unit was built and moved to the truck lot on Feb 12. Mark handles distribution for a large oil company in Canada and has to know where product is at all times. That is why we don't understand how our unit was on...

It seems the problem is with the drivers - there aren't any. That said, what annoys us is to be called on Monday to say our rig was on the road. As we now understand it, there was a delivery driver problem 2 weeks ago, but no one bothered to pre-warn us. We are easy going - and understand...

Just need a wee vent here. We are leaving Sunday morning to take delivery of our Bighorn in San Martin Calif. Mark got a call Monday saying it was on the road but not available to drive off the lot until Wednesday. OK, not a big deal, another night in a hotel. Mark got a call today. Oops...

Thanks for that info Jim. We understand there is a camping world next to SeeGrins so hopefully will find our table, otherwise figure out a way to order the one you suggested without paying duty to Canada. This forum is awesome and we both appreciate all the knowledge we've gained from...

As we understand it, Heartland no longer supplies the small table between the recliners. Is there any way to order one? Or allow us to contact the supplier directly? Thank you Diane

Hi John We are in the process of doing this as well. We leave Sunday for California to pick up our factory ordered Bighorn. At first the idea was daunting but after careful research we convinced ourselves it was the best route especially after saving 20K on the same unit in Canada. As far as...

Yipee! I bet you are delighted. We are expecting our 3670 in 3 weeks. Can't wait. I'd love to hear your comments on it. Diane

lol! I finally had an opportunity to answer a question and not ask one!:D thanks Jim, I'll look at dates now. Diane

I emailed them about a family gathering this summer and they replied to say they were travelling until April. Diane

Hi Bryan and Tanna We looked at the Gilroy park as well. We are trying to stay close to San Martin for 3 days as our dealer felt it would give us a good opportunity to find any problems before we continue our trip. We will only be in that area Mar 2-4 before heading out. Sorry that we will...

thanks to you all for your suggestions, and to Mariposa on the suggestion on the church. Its nice to find a place to worship too while traveling. Diane

Thanks Yianni, that looks nice. Yes we are getting our trailer from SeeGrins. We are driving down from Vancouver, Canada, towing a u-haul full of our trailer 'stuff' and after pickup we plan almost a month in the USA 'getting to know' it. We are so excited! Diane

We need a campground (full hookup) close to San Martin CA. We are picking up our new Bighorn and want to spend a few days testing it out close to the dealer. Pinto Lake came up in a search as well as Uvas Pines in Morgan Hill. Any suggestions? Thanks Diane

Thanks all, I suppose we will just have to wait and see. One thing that was nice about our Cardinal was the awning was installed a good foot away from the door so we stayed fairly dry except when wind and rain combined :eek:. Have experienced alot of that in Birch Bay WA. Counting the days to...

My apologies to Bill and Deborah and the rest of the forum for starting a thread that had already been discussed.

thanks Hamshog, it does look decent. Diane

we don't know as the unit is on order now. 2011 3670.