Great Job Heartland

imchud

Well-known member
Wow.... Just a quick note on Heartlands Service...
Some friends of ours own a 2008 Sundance, purchased in 07 - and after about 8 months the sides strated to delaminate. It first started out with a few bubbles popping up on the out side walls. They would take it to the dealer (now out of business) and they would roll it out then after a few weeks the bubbles would come back. the biggest problem was the bubbles were getting bigger and bigger to the point where the dealer after 3 times trying to fix it said they could no longer handle the problem... As of the end of Sept 08 their 1 year was up...
They also had been in contact with Heartland the whole time to keep them in the loop. When the dealer said no more, they arranged to take it in to Heartland, but not until the camping season was over. At that time they called Heartland and asked them if they could wait until they took it out of storage in April 09. Heartland told them it would be ok but they might have to keep it awhile because they said the sides and end caps would need to be removed and reglued.
So a long story short, Heartland had it about a month longer then they thought they would, and felt bad about cutting into their 09 camping season and to all the problems they had in 08, so they put a no cost CUSTOM PAINT and GRAPHICS JOB on their Sundance... This thing look awsome, custom paint and graphics, Nice job Heartland, keep up the great customer service....

Tommy
 

wal_mart

Active Member
not to be too negative, but, I am having a delaminate problem and my dealer says Heartland refuses to authorize repair, also severe wear on outside tread of tires, no help. 2008 Sundance 2900MK
 
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