I have owned several brand of RV's prior to purchasing our Heartland Bighorn and I can tell you that the quality, craftsmanship, attention to detail and the customer service from Heartland has been second to none! Anytime you have something that moves down the road at freeway speeds, going over uneven terrain, causing the flexing and movement of the frame and entire structure, it stands to reason that there will be more problems than something built stationary. With that being said, Heartland has a great mix of quality construction with weight saving ideas and remarkable craftsmanship. I am in no way saying that there will not be issues if you purchase a Heartland product, but they do stand behind their product amazingly well and are constantly improving their product lines based on issues that we have and bring to their attention. This website is constantly monitored by the Heartland engineers and product line managers to find better ways of doing something, corrections to things that do not work well or just innovative new ideas. If you choose to go with a Heartland product, you would not be sorry and no matter what product you choose, you will be getting a better product that the competition in the same category of RV you purchase.
Rod Ditrich