Please pardon my question if it has been addressed previously. As an avid RVer for 21 years, I've owned some great units and some not-so-great units. One commonality, that is always present, is the people that are RVers like to talk about upgrades, problems, and wish lists. I've really found the forums to have insightful and helpful answers to many questions and discussions are usually very similar. It appears that many RV mfgs. are faced with issues that are common to the industry, as a whole. The tire issues, wheel issues, frame issues, roof issues, etc. are on all of the forums. Is there a possibility that Heartland would be interested in having an advisory committee that brought some of the issues to them and would the issues be addressed? The last unit for us was the Doubletree. When we toured the factory in 2004, they stated they were going to do this for the betterment of the companies product. It never happened and the product, while very nice, continues to have the same issues. They have spent LOTS of money to repair and replace defective or bad products.
As the end users of reasonably expensive units, the factory should be interested in saving money by hearing the complaints and implementing controls to eliminate them. It seems that every RV has some problem. Yes, many are easy to fix by the owner, but the major things that could be eliminated before purchase, should be the companies goal.
Maybe it's "pie in the sky" thinking, but it would seem that Heartland would want to have the reputation of constantly improving the product through an advisory panel. It would be nice to see a young company continue to climb the ladder to number one.
As the end users of reasonably expensive units, the factory should be interested in saving money by hearing the complaints and implementing controls to eliminate them. It seems that every RV has some problem. Yes, many are easy to fix by the owner, but the major things that could be eliminated before purchase, should be the companies goal.
Maybe it's "pie in the sky" thinking, but it would seem that Heartland would want to have the reputation of constantly improving the product through an advisory panel. It would be nice to see a young company continue to climb the ladder to number one.