JanAndBill
Well-known member
We've had a couple of drawers with sagging drawer bottoms that I finally got around to fixing. I realize that everything that goes into these units, is designed and built with saving weight in mind and as a result, the materials that they use are thinner to save weight, but that doesn't excuse poor workmanship. The drawers were assembled with what could in a stretch be called "plywood" bottoms, with no support, no glue and staples like you would use on paper. There was no attempt to square one drawer as shown in the first picture and whoever assembled the second drawer apparently made no attempt to watch what they were doing. I could see one staple missing but ALL of them?? It didn't take long to fix, a little glue, a few nails, a cross support, and they're better than new. While the cabinets may be assembled by a Heartland supplier, it still doesn't relieve Heartland of the ultimate responsibility for quality control and the design/construction of every component in the finished unit. Guess I'll add another item to my PDI list for the next new one. COMPLETELY REMOVE AND INSPECT ALL DRAWERS FOR CONSTRUCTION DEFECTS.