rear jacks

Dealer is unable to fix Lippert Level Up system! Originally I was unable to raise the two rear sets of jacks of the six point Lippert Level Up system on my 2015 Heartland Cyclone 4200. I called Lippert for technical support help. They emailed me a troubleshooting manual; was having freezing rain...

I have a 2016 Big Country and we are currently on a road trip and found a few days ago that the main nuts on the battery box had come loose, resulting in poor performance and eventual dead batteries (as demonstrated by jacks not moving etc.). I replaced the batteries today and the 12v systems...