FWIW, I'm new to 5th wheels (although I've owned 3 motorcoaches) and to Heartland and, more specifically the Owner's Club.
I've been very satisfied with my Sundance 2800RLS but I did have a few minor issues including a heater duct issue in the bedroom. The local dealer fixed the problem which was a ducting problem downstream from the floor heat register. Heartland covered the item, as they should have, under warranty, so there were no issues with Heartland or the dealer. When I discovered a thread relating to similar heat ducting/airflow issues, I chimed in and noted that it might be an area to really look at. In pops a moderator to edit the post as inappropriate.
Now, maybe I'm wrong, but if the freeflow of information about Heartland products isn't one of the primary purposes of the HOC, and it's simply a cheerleading exercise for Heartland, then maybe I misunderstood the mission of HOC before I joined up. Is this a sugar-coated forum, or one where opinions as well as facts are welcomed even if they aren't a glowing, Mr. Rogers Neighborhood kind?
Anybody who has any knowledge of fabrication or construction or production of items (widgets or whatever) knows that even Rolls Royce occasionally has a lemon or a known area of weakness. Are we really doing HOC members, prospective buyers or Heartland itself a service by filtering remarks that aren't purely positive?
