new owner to a 29rk trailrunner. came home sunday night from camping and gray tank for shower laying on ground. tank was not even half full. could not empty the tank as it was obviously hanging down before we hit the road. shouldnt the tanks be supported by straps or an underbelly or something? seems like not getting much support from heartland as this seems like could be a very dangerous situation. what would have happened if this tank fell out driving down the road? on top of that before we got there the a/c was not working radio not working and control panel lit up light a christmas tree.
gray tank
- Thread starter bradr1111
- Start date
sorry sir. yes contacted heartland by phone and got cut off. emailed several times and no response. i feel like this is very disturbing as we are new travel trailer owners and very disturbing that we cant get answers that we deserve. i feel like we are feeling buyers remorse. we have used the camper only 3 times and now we have MAJOR problems and no one seems to care.
Bob&Patty
Founders of SoCal Chapter
Brad, sorry you have these issues. I must ask this...is this a new trailer you bought from a dealer?? The phrase you used "new owner to a 29rk" is throwing me off a little. If not new, then you have no warranty from HL. Have you contacted the dealer you bought it from?? Do as Dan suggested, call HL service and stay on the line.
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