Recent content by hpripstein

Thanks!

Hi Gaffar our repair person had to keep calling to check on the status they eventually sent us a tracking number for the parts to be overnighted. We watched the tracking number for a few days and the package never moved from the factory. Finally I called, they never sent it because they didn't...

Thanks djknick I'll try that. JohnDar I spoke with the customer service manager, when I asked to speak to his boss he said he was the boss...I guess he doesn't report to anyone, must be nice.

Im back guys! The RV is only 3 months old, I don't understand all these problems! So we finally got some vacation time and travelled to some National Parks for two weeks, not only did we have another hydraulic line bust due to poor crimping but the bottom left slide roller to the bedroom slide...

Yes, well since the last time we opened the underneath we drove it for 3-4 hrs one of them in the rain. That was about 1 month ago.

Hey Guys......today we were inspecting the underbelly of our 4 month old Big Country and saw that the corrugated panel board was sagging down. I pushed up on the lower portion and over a gallon of water started pouring out everywhere, on both sides. On every low spot from the front door steps to...

Wow hunter11 that's a huge list of serious problems, especially for a landmark. I am surprised you are still able to stay so positive, good for you.

We had a PDI which is when we noticed the problems the first time. We have the 3450ts and I gave up on my dealer so I have been using a local RV repair person that does warranty work. He is great and we both call heartland often for status updates. They keep changing shipping date and saying it...

So we custom ordered our Big Country at the end of 2014. They gave us a date for pick up but of course when we get a week out they push it back....3 times. Finally we pick it up, on our way to sign final paperwork we notice all our hydraulic lines are about to explode...another delay. We finally...

Ok so we have had multiple people give us opposing answers for this question and would like your input. On our 2015 Big Country we have the 6 point auto leveling and have been told to put the slides out first and then level. Others say level first before putting out the slides. Which is it? Is...

I think some of you guys should start a business doing walkthroughs for dealers

It is an Atwood. We had a much better guy today to do the walk thru he explained everything in detail.

Its a 2015 big horn and we talked to him and there weren't any on his either. It was our friends jayco we mixed up the two underbellies! Thanks for all your help everyone, we noticed a problem with the hydraulic leveling lines during our walk thru yesterday so hopefully they will have everything...

was at the dealer today to pick up my new 2015 big country 3450t. we did the pdi and I was looking at the water heater and there was no anode rod for the water heater just a plastic cover where the rod should be. i don't think it has the suburban water heater. should it have a anode rod or not?

Hey guys, So we finally got to do our walk through of our Big Country, and we are taking it home tomorrow. My brothers Big Horn has three water lines with valves hanging down through the underbelly of his fifth wheel. One line is fresh water tank drain, and the other two are low point hot and...