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  1. I_Did_It_My_Way

    New Heartland product and quality problems any?

    Our 2014 Bighorn was poorly put together and a real disappointment. Here is our story: //heartlandowners.org/showthread.php/42969-We-re-new-3260-Owners You won't get a lot of sympathy here. There have been more issues since I posted last. We still regret buying the Bighorn. In our case, we...
  2. I_Did_It_My_Way

    We're new 3260 Owners...

    Updated 5/7/14 You can say that again! And, the dealers aren't much good either! Yesterday, DH drove down to the dealer and picked up our Bighorn so that we could go on our trip. No repairs had been done. The person DH spoke to said that the "part was due in on Friday." There were no...
  3. I_Did_It_My_Way

    We're new 3260 Owners...

    Re: UPDATED 5/2/14: We're (really disappointed) 3260 Owners... We received a call from Heartland. Their records show that the dealer, although having had the rig since April 15th, didn't bother to even order the part until the 30th. Heartland can't help us.
  4. I_Did_It_My_Way

    We're new 3260 Owners...

    Help! UPDATE 5/2/14 DH just called the dealer. They are still "waiting for the part." What the heck?? Giant RV in Colton, CA has had the unit since April 15th. I guess we won't be leaving on our long-anticipated Oregon trip on Monday as planned. :( Seriously, what should we do now? Would...
  5. I_Did_It_My_Way

    We're new 3260 Owners...

    The disappointment continues... DH dropped the Bighorn off at the dealer where we bought it (Giant RV in Colton, CA), to have the AC/Heater fixed. That was two weeks ago. He called once and got the "The part is on order" story. They have never called us to update us on the status of the...
  6. I_Did_It_My_Way

    We're new 3260 Owners...

    I have no doubt about that! :) What I meant was, that meeting up with other Bighorn owners would be uncomfortable, because, at this point, we have not had a good experience with our unit. Folks are going to ask, Hey, how do you like your Bighorn? The answer would be a resounding, Not so much...
  7. I_Did_It_My_Way

    We're new 3260 Owners...

    Just an update on our 2014 Bighorn 3260. We went on out third trip recently. DH has worked on probably a dozen more issues. The LED ceiling lights were all full of bits of styrofoam insulation and had to be vacuumed out. These same bits keep coming out of the vents every time we use the heat or...
  8. I_Did_It_My_Way

    We're new 3260 Owners...

    It was all the good reviews that got us interested in a Bighorn in the first place. The ones we looked at at RV shows and dealerships were much better quality than other brands (who must not be named). Heartland has a great reputation. And, I perused this very forum to get an idea of the various...
  9. I_Did_It_My_Way

    We're new 3260 Owners...

    I'm sorry you have had to go through all this. I feel your pain. I am so grateful that my DH has the time, skills and patience to fix almost everything. The dealer is hours away and he doesn't trust them to do proper work anyway. Our dealer didn't charge for the PDI. We assume because they...
  10. I_Did_It_My_Way

    We're new 3260 Owners...

    Thanks for your reply. I'm not quite sure what use contacting the factory would be. Are they going to apologize or give us some money back? DH has already made most of the repairs.
  11. I_Did_It_My_Way

    We're new 3260 Owners...

    So, we've had the Bighorn for a a few months and been a a couple of short trips. While the exterior and quality of materials are nice, we (especially my DH) are really disappointed in the construction of this unit. So many things DH has had to re-fit, repair or replace. Thankfully, he was in...
  12. I_Did_It_My_Way

    Recliners

    We have had our Bighorn for a short time and I loathed the dreadful recliners. We bought two La-Z-Boys (Pinnacle wall huggers) and gave the other ones to some friends.
  13. I_Did_It_My_Way

    We're new 3260 Owners...

    I'll post some photos when we get more organized.
  14. I_Did_It_My_Way

    We're new 3260 Owners...

    Thanks for the warm welcome! :) Lately, DH is known as Mr. Wonderful. On this day, I am thankful to be with him. (On difficult days, he is known as "Mr. My Way Or The Highway.") ;)
  15. I_Did_It_My_Way

    We're new 3260 Owners...

    UPDATED 5/7/14: We're (really disappointed) 3260 Owners... See update at end of thread. Hello all! We picked up our new Bighorn 3260 yesterday. The husband is very happy with how our truck pulls the fifth wheel. Our old rig was a 29 foot travel trailer (which we loved.) It was getting old...
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