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Our 2017 Big Country 5th Wheel leaks when it rains. How in the world do you replace the seal around the slide out without taking the whole slide right out of the trailer? We have tried replacing the seal and it still leaks. We caulked the window, so that is not the issue. HELP!

I am looking for the round part that screws onto the socket to hold a shade up on my over the island light. Mine disappeared while trying to find a new shade! Does anyone know where to get one? Thanks

When switch is positioned on city water, it by passes and fills the fresh water tank. In reading our manual here we thought it was possible that the Shur-Flo water pump was defective in that the check valve was not closing. We purchased a new pump and installed and it made no difference. When...

John got so frustrated with the removable covers on the sink and stove and where to put them when not in use. So he made these "holders" to keep them in place when not in use! What a handy guy!!!!!

Our 2015 Big Country 3450 had carpet on the stairs and the landing. It had started to ripple so we took it out and used laminate on the stairs and made use of the vinyl on the landing that was under the carpet. Wow! What a clean finish this is now! Plan on doing under the table and in living...

We are on vacation in Yuma, AZ, but from Ontario Canada. On our journey down here we realized our fresh water tank did not hold water. We contacted our dealer in Ontario with the picture that was taken of the problem, and he got in touch with Heartland to find out a dealer that would look at...

Does anyone know where you can get this part that I am attaching? Thanks so much. Sharon

Does anyone know what stain they use on the kitchen cabinets on the 2015 Big Country 3450? Thanks. Sharon Vandenberg

We got our new trailer July 29th this year. Before we were to leave on Wednesday evening, I put the slide out. It made some horrendous noises and then I noticed it was crooked! John came home and looked at it and realized it pulled the whole cable pulley from the slide out in the bedroom out...

This is a heads up to others on what happened with us. We just bought our 2015 Big Country, Heartland and we were given the wrong information from the dealer on the 4 way water switch. Because of this we ended up with water in the underbelly of our unit. Upon examination from my husband he...

We have a new 3450 Big Country 5th Wheel and a 2014 Dodge Ram 3500 duel wheel pickup. The truck came with the gooseneck hookup so we bought the components to add to the trailer to hook up and we love it. Now the only issue is that you can not see to drive back to hook up the trailer to the...

We just bought our Big Country and took it out last week, and we noticed that the exhaust fan on the microwave does not seem to be drawing much air. When John checked the outlet it did not seem to be opening. What does he have to do? He did not see any tabs to open it, or did he just miss...

Please can someone help us out? We just bought our 2015 Big Country 3450 fifth wheel and it has a Frigidaire residential fridge in it. We need to know how to winterized this before the winter. We have read your forum manual but still have questions. We are planning on using antifreeze on the...