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We took the unit out twice. Once in November and again in February. About 4,000 miles. Attached is the work order for the warranty repair work performed. While there, I had them install two vent covers. Service is great. Turn around time was less than 6 weeks. But we weren't available to pick it...

When scrubbing the rubber roof, I detected a "soft" spot on the roof decking. The location is approximately near the bath sewer vent. The Explore USA service writer informed me that Heartland stated this is normal. It is actually an access point for any cables that need to go through the roof...

I took my new 2017 3760EL in to have the ladder, that accesses the roof, corrected. The situation is that when I climb the ladder, there is a noticable excessive deflection of the standoffs from the end-cap. I don't know what the weight limit is of the ladder, but have not experienced this on...

We used the water heater on 120v only, LP only, and 120v with LP. We always ran out of hot water. Why? Here is the model.

The unit was winterized. I used a pressure regulator at RV parks. The outside shower is leaking on the back of the fixture. What is leaking and what caused it?

Once again, the gracious host and his staff presented to all God's children a bounty of food and fellowship in this day of Thanksgiving. God Bless all that participated, help and were fed. It's good to see all the folks from Alberta, Ohio, Nebraska, Montana and Kansas come to Texas to enjoy our...

I have a 2017 Bighorn 3760EL. It has less than 700 miles. It has: • Correct Track alignment system • Sailun ST235/85/R16, G-rated, 14 ply rated • Aluminum rims • E-Z Flex™ suspension system by Dexter with quad shocks • 7,000 lb. Dexter axles with Easy-Lube™ hubs Here are photos of different...