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We bout a 4010RD from Camping World Myrtle Beach.. worse service department ever. We have had several issues and getting resolution is never easy. I'm not sure who teaches them customer service but they are definitely lacking in that department. They brag on being a large volume dealer but...

Thank you. I'll let you know the it goes Sent from my SM-N910V using Tapatalk

If I get there and decide I'd like to talk further..could I call you and if so what is your number..sounds like you know what you are doing..we have only owned a fifth wheel for 3 years and really never had a problem Sent from my SM-N910V using Tapatalk

Thanks but we don't tow our trailer..we store at ocean lakes in myrtle and love 8 hrs away but I really appreciate all the help Sent from my SM-N910V using Tapatalk

Thanks..unfortunately we are finding you are correct. I did find out that the part had not been ordered ...waiting on warranty approval... Sent from my SM-N910V using Tapatalk

We had a 2010 montana with no issues...heartland told them to change a different valve but won't send it overnight..takes about 3-6 weeks to get it Sent from my SM-N910V using Tapatalk

When set on city...it fills the tank continuously and comes out overflows. When set on winterize it doesn't fill quickly...they changed the valve and pump both and still doesn't work...you are very helpful.. any other thoughts? Sent from my SM-N910V using Tapatalk

We don't have the RV. it is at camping world in myrtle Sent from my SM-N910V using Tapatalk

When we put it on city the water fills the tank and comes out the overflows Sent from my SM-N910V using Tapatalk

They have determined that the faceplate is wrong also..the sanitize winterize is really city..who knows Sent from my SM-N910V using Tapatalk

Not sure..it's a valve..not even sure it will fix it..day 1 of purchase...while hooked up to city water..the fresh water keeps filling up Sent from my SM-N910V using Tapatalk

Just found out they refuse to overnight my part to camping world.. Sent from my SM-N910V using Tapatalk

I plan to tomorrow...just discouraged cause I'm suppose to leave Friday for the beach Sent from my SM-N910V using Tapatalk

My apologies..when I first read this I thought it was a return email from Heartland.. My experience with this company 3 weeks in is horrible.. Sent from my SM-N910V using Tapatalk

Just bought our first Heartland Fifth wheel...Horrible ...service sucks. Sent from my SM-N910V using Tapatalk