Slide will not retract
Every trailer I have ever help troubleshoot have always had a circuit breaker hidden somewhere before switch, like behind drawers, cabinets, etc. I assume you have actually checked for 12 volts at the switch. That guarantees if problems are before or after switch.
Hope...
It appears in the 2nd pic the bracket coming off the slide is bending/twisting by the leverage of the topper vertical arm and rewind springs. What does the mounting look like on the front of the slide?
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My dad had the same issue, slide wouldn't allow mounting high enough due to seal lips and nothing to screw into. He had some stainless steel plates cut, attached them then mounted covers higher, was that way until he sold camper last year.
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