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I called customer service when I had to replace one on my 2011 Bighorn.

We covered and filled as many areas as we could find with foam, metal, and treated steel wool. We removed any food items and crumbs. I placed 6 regular mouse traps with peanut butter bait. I collected 7 mice over a two week period. I now place moth balls all around any thing contacting the...

Seven-foot tall closet next to the entrance has pulled out from all the screws holding it. 2011 Bighorn 3610RE. The screws come thru the wall from the outside and into the 3/4" thick wood sides of the cabinet. The outside finish material sheets were then installed over the screw heads blocking...

We have always run our fireplace for heat before using the furnace or electric heater. 2011 Bighorn the fireplace still works just fine. We do not leave the RV and let it run through.

Writing to the RV manufacturers and our state and federal representatives and news outlets about all the safety and quality concerns associated with the building of all RVs would be the proper way to get our concerns some attention.

The spring hanger's sides, at the bend, become fatigued and will break off. This is not due to the weld breaking but the side metal being fatigued. This is not an uncommon problem with double/triple axle setups. A hanger that breaks need to be reinforced/boxed to reduce this fatigue breakage.

I have had two of my Tredit rims crack at different times and Tredit replaced both of them, no problem.:)

Our 2011 Bighorn had grooves ( after the second trip ) in the kitchen vinyl flooring, this is caused by the rollers that support the slide out. Customer service representative let us know that after one year, the warranty had expired so nothing Hartland could cover. The representative suggested...

My friend and I both have 3610 Big Horns. We had to support our sinks with additional brackets to hold them in place. Must be more common than we were led to believe.

Your right about the EMS. I have had so many things fail that it is hard to keep documentation straight. Very disappointed with quality on this Bighorn. Some things were covered but the most serious ones were not covered. The power issue was just one of 13 breakdowns. Where ever the EMS is...

I hope no one ever has the problem I have had with an EMS. Could be a hazard to your life. Thank someone if yours keeps working as it should.

I had the portable EMS from Progressive. This did not protect my RV from an electrical surge of 240 volts. A dropped neutral in the power cord reel, which is after the EMS, allowed 240 volts to enter my RV and caused several thousand $$ damage. The wired my take more time but will protect more.

Per Progressive '" Our units are sealed at the factory against moisture. Any disassembly will void the Warranty."

I did e-mail TDI about the issue with my power cord reel. Have not heard from TDI. A Hartland rep did call me about my problem, nothing else.

Currently I am using my third Progressive EMS (Electrical Management System). Previous two EMS allowed moisture to enter the box. Each time Progressive replaced their EMS. I first checked my EMS, it was ok. The electrical issue had to be after the EMS. Checked my power cord it was ok. The way...

TDI Power cord reel on 2011 Bighorn. The contact for the electrical ground which is on the inside of the rotating drum, malfunctioned, allowed 220 volts to enter one side of my RV ( Lucky just one side). Took out the converter, on board vacuum, several appliances and allowed boiling of the...

I have had the Lippert 6 point level system for 3 years on my BigHorn 3610RE. We never have heard popping sounds and believe me if there was my wife would have let me know. Been from Florida to California to Michigan and camped everywhere between. I was just wandering why I don't have the...

Slide out toppers work great to keep things from getting into the rubber seals. I put together a plastic pipe support for the longest one, keeps from flapping and drains rain water, then just disassemble when closing, easy to store.

I use plastic made for under level up jacks only. Have not had any problems past year. Before level up system used 3x10 treated no problem.

2011 Big Horn 3610RE, six point leveling system. Spend 6 months in Florida and traveled from West coast to East coast from Michigan to Texas. Never have had any popping sounds. Don't see why my RV should be any different than others, guess I am just lucky.

1999 350 SRW 7.3 Navistar Diesel 4x4 crew cab long bed 3.73 rear gear 191,562 miles. Bought new to pull first 5th wheel that was 33'. Then bought 2011 Big Horn 3610RE. Thought I would just see how the 1999 pulled the new 5th whl. 32000 miles later, pulling from Michigan back and forth to...

Go to a good sporting goods store and get bat handle wrap. Comes in different colors, does not rub off on hands and sticks for ever.

I have the 6 point level up system on my 2011 Big Horn 3610RE. This pop sound must just be isolated on certain RVs. I have not ever heard this on my unit. I have traveled thru 15 states, different temps, different elevation and different lengths of stay. I use the large plastic pads under all my...

My 2011 3610RE Bighorn had a water leak above the rear window in the caulk seam. Heartland customer service was rather rude when I called them to get some information, answer was, "it is the customers responsibility to check the caulk every 3 months and repair as needed". Asked if any...

My friend and I have the same model Bighorn and both had the same problem. We took off the panel inside the bay behind the water inlets and found that the inlet water line had a low area. We disconnected the line, straightened it out and this corrected the problem. We also use the special hose...

We have had AAA RV Plus policy for more than 20 years and always had fast and good service when we needed it. Fast, being very important when traveling and have an issue. They take care of the truck and the 5th wheel. Most important when traveling is how many locations are available that handle...

On long road trips we always can find a campground, safer, more relaxing and the host always are able to give good information about the area. We have visited and seen a lot of things we would have missed if not for the campground host telling us about things. This current trip from Michigan...

OK! This weather is what I'm talkin about, warmer, less wind. Went to Buffalo today saw Work Kamper friends at Deer CG and drove up into the BIGHORN MTS Beautiful scenery. Looking forward to Wednesday at the Rally.

After Gillette Rally going to Yellowstone NP, Fishing Bridge CG. What is best route for pulling 5th wheel?

NOT LIKING THIS WIND! Been a great trip out here untill someone pushed the Wind button.

Wintering in Clermont, Florida. Lots of Hartland products at this resort. 8-10 of us going to Tampa RV Show Thursday. Always have a good time.

I had called customer service because my RV is still under warranty. That is when the customer service rep told me it was the owners responsibility to check the caulking every 3 months. I just wanted to know if this was a problem that had been reported by other Hartland owners. Fine! Wish I...

2011 Bighorn 3610 leaks around the rear window when it rains. Customer service told me it is owners responsibility to check/ repair the caulk every 3 months above every window.

Sandy and I had a great time, very good Rally. Enjoyed meeting new people around the campfires.

Re: 2012 Rally Location and Date has been set - June 14-17, 2012 - Cam-Plex in Gillette, WY We will be taking the month of June to visit some of the national parks before and after the rally in Gillette. See ya all at the rally.

Came in on Saturday, site 60. Looks like the fun has already started:D:D

Hey Jim , Check out this site. Been there and is very nice. www.oceanlakes.com Myrtle Beach with Ocean front. Meeting room for 1000 people. No extra charge for meeting room with sound system and kitchen. Over 800 transient sites available for Rallys. Moving further West, Fleetwood Just had...

OK! who was responsible for the super weather during the Rally? We arrived Sunday(great weather) left today,last rig to leave,(great weather). This was our first Rally and will not be our last. Looking forward to more Hartland Rally's Bert & Sandy

What other fluids do you have to change, besides the oil, on a regular schedule?

I have a 1999 Ford 350 SRW( stock ) 7.3 Diesel crew cab (155,000 + miles). Had a little concern if the truck could handle my 2011 BigHorn 3610RE. Pulled from Florida to California, to Grand Canyon and home to Michigan. I did not have any issues, pulled the hills as good, or sometimes better...