Search results

Apparently, the dealer had to get "authorization" to order a new door under warranty and this took close to 2 mos. Heartland shows the part ordered on 11/2/10, but didn't ship from Heartland to the dealer on 11/12/10 because Heartland had to go back the vendor for the replacement door. I'm not...

UPDATE: My unit is still waiting for complete repair. A week after this post, dealer said work was finally authorized and they were waiting for all parts. We were finally contacted end of October and informed the part to complete the interior warranty work was in and we dropped the unit off...

Thank you Ray - dealer is still waiting to hear back on what Heartland is going to authorize and should find out by tomorrow.

We took delivery of a brand new North Trail 24RBS in late July, 2010 and have taken our baby out 5 times. After the first couple of trips, we noticed that where the wallpaper meets the counter behind the stove and sink, it is starting to buckle and pull away from the wall. So, we took the unit...