I had the plastic gearbox break on my 2009 Big Country and I emailed Dave at Lippert with all the details on my camper. He called me back within about 20 minutes and had a replacement gearbox in the mail the same day.//heartlandowners.org/images/icons/icon7.gif
It took about a week for it to arrive and since the camper was under warranty, he also included a prepaid return shipping sticker.
I replaced it with the camper hooked up to my truck which although it made for a cramped space, I was able to hand turn the landing gear to get everything to line back up. The whole thing took less than an hour.
Thanks to Dave at Lippert for his excellent service.
It took about a week for it to arrive and since the camper was under warranty, he also included a prepaid return shipping sticker.
I replaced it with the camper hooked up to my truck which although it made for a cramped space, I was able to hand turn the landing gear to get everything to line back up. The whole thing took less than an hour.
Thanks to Dave at Lippert for his excellent service.