Hi rashclan1,
Congratulations on the new North Trail and welcome to the Heartland Owners Forum.
You'll probably do better to call Heartland Customer Service at 877-262-8032 / 574-262-8030. Have your VIN # ready. If this was a factory modification done at your request, someone should be able to help. I'd take a couple of clear pictures so they can understand the dilemma.