Hi Heartland Owners! I have read some of the posts here regarding warranty work, and would like feedback on our issues. We have had the Big Country 3070 now for 9 months with it being in the shop for about 5 months. Our issues have been:
On a minor note, the LED trim lighting around the sconces in back, above the dining room table and under the island are all different colors (from blue-white to amber). Heartland has said that is not the way it is supposed to be, and haven't replied if that would be considered warranty work.
Any suggestions or thoughts? Is there someone i can contact at Heartland? From my perspective, my husband and i have invested quite a bit of time and effort into getting the RV to function properly and we aren't there yet.
We appreciate any feedback
Thanks
Barbara
- Two slides wont fully open, and sometimes slide open on their own when we are traveling
- The drivers side LR slide cuts a 6 inch gash in the carpet, which has already been replaced once and just cut another gash in the same place again. (both the carpet and the slide were "fixed" in the shop the last time)
- The levelers wont level, even when on level surfaces. We have had less than 10% success with them working, and when we have to use manual, they work front to back but not side to side) We did take a video of them not performing when we were were in it last week to send to the dealer and Heartland
- The fresh water tank will not fill over 2/3 full, it drains out of the overflow valve
- The stove/ counter-top is separating from the body of the coach by ~1/4 inch
On a minor note, the LED trim lighting around the sconces in back, above the dining room table and under the island are all different colors (from blue-white to amber). Heartland has said that is not the way it is supposed to be, and haven't replied if that would be considered warranty work.
Any suggestions or thoughts? Is there someone i can contact at Heartland? From my perspective, my husband and i have invested quite a bit of time and effort into getting the RV to function properly and we aren't there yet.
We appreciate any feedback
Thanks
Barbara