Took delivery of Bighorn in March of 2012. Been using the Yellow Jacket central vac and has worked great. This trip however (October 19, 2013) the vac stopped working and the motor stopped. Figured the bag was full. Went to the canister in the bay and undid the lid to get to the bag and low and behold I find that there was no bag attached. There was however, three new bags sitting in the canister in the original plastic bag. Needless to say I put on a new bag, waited awhile, and nothing. Even the next day the vacuum will still did not work. Figure the motor burned out due to no bag attached and all the dirt got into the housing. Never dawned on me that a new central vacuum system in my new Bighorn would be delivered without a bag attached. Wish someone would have told me. So, how and where can I go about getting a replacement canister for the central vac and any suggestions on how to remove the old one?