Thanks brianlajoie! I am having something fixed now also and they came out to my house. I'm in the process of finding out if they can do all the work if we need any. I'll have to check the certification thing out to make sure. Did you go that route because of the price difference? My husband wants the slide toppers and I don't...are you glad you have them or rather you didn't?=QUOTE]
If you can watch and talk to the tech, you can learn from what they have seen. I find this my gauge on how good someone is. If they don't want to talk to you, I have found they are usually hiding something.
The price difference was considerable. Also keep in mind that my trailer got a year old (3013 --> 2014) and that was leverage on the purchase price (but the trailer was new to me). Problem was we found exactly the trailer we wanted, but the dealer was asking full MSRP and didn't want to budge. If it was a couple grand, it would have not been an issue.
The slide toppers are a love/hate thing. I love them because it keeps my slide tops free of debris and most moisture. If you get them, be careful about the wind. I had a strong gust of wind pull my longest slide topper out of the bracket. I rebuilt it with a galvanized metal strap in between the bracket and cap. Will test it out on our next trip. Found out today that the sun is causing the vinyl to deteriorate next to the spline. Used clear patch tape - we'll see. I have made covers using 4 inch corrugated drainage pipe. We have a lot of sunshine and in storage, the awnings/toppers need to be covered. I am still glad we have the toppers though.