Since dealing with our front jack issues, I believe that Heartland could make some improvements that would assist us and their dealers in making front jack repairs. The single most common problem with this type jack in all models is the bolt/shear pin issue. To facilitate this repair why not either make the gen set box smaller or the access door larger? After trying to get my hand in to access the motor or the shaft that turns the door side jack, I can see why this type repair goes back to the dealer more often than not. It is almost impossible to either see or access the jack motor because of space limitations. The other solution might be to put an access panel on the off door side at the jack motor height. To remove or service the jack or to manually raise or lower the jack access would be simple if their was an door panel there. There is more than enough room for this on my Razor. I can't imagine using this rig long term without having to service the jack and/or motor at some point. The other design change I would like to see is better battery compartment design. On mine I had the dealer install a second battery. There is simply no room in the compartment for two batteries easily. After looking at what the dealer did, I remodeled the install so I can at least take the second battery out without having to take the battery tray out first. I also added a disconnect switch which I feel should be standard equipment on all models. The compartment is deep enough to install a slide out battery tray to facilitate battery access. This could be an option if the cost factor is too high. I think the easier we owners can access and do our own repairs and routine maintenence means less hassle for both Heartland and dealers. Sorry for the long post but I think these are valid suggestions. On the whole I love the Razor! I hope I have many good times in the years to come. We're goin to Mexico in Feb and I can't wait to try out the margarita in a bag recipe!