BigDScubaMan
Member
My wife Sonya and I are new owners who now have 3 trips under our belts to Mammoth Caves, Crossville Tn, and Pigeon Forge, Tn... We are really enjoying our new trailer but thought I would share a few start-up challenges. RV Furnace worked the first night for 2 hours and then apparently the sail switch was devoured by the cage fan and everything stopped. 2 trips to camping world to solve under warranty but now working. The most disheartening issue was our cable hook-ups which did not work from the start. Since I live a long way from my dealer I contacted Heartland about troubleshooting it myself and received permission. It did not take long to find THREE cable ends all attached with the cables not in them. Very poor crimping. I used a cable tester i picked up at Home Depot and replaced the crimps with screw ons. All cables now tested good but still no picture. I tested the splitter board behind the TV which has the booster switch built in and found it to have a dead short with a Volt Ohm Meter. Contacted Heartland Customer Service who sent me the replacement part. Once replaced, all cable connections work great. so now we are back to 100% and enjoying the full capacity of our trailer. Good camping everyone.