Well there goes our first rally

[Padiddle]

We had planned on making it to our first ever rally in Brunswick, GA this year. With just over a year on the clock of ownership and temps in the high 90s/low 100s I've been living in fear of the AC unit going belly up.

I hate being a pessimist. But when things go wrong, at least you're not terribly shocked by it. lol My inquiry to Heartland concerning any warranty work/time on the unit has so far gone...unnoticed, and may have to be repeated.

I guess my question for the group is, I'm curious, has anyone ever had a commercial/residential HVAC tech repair a rooftop unit? I am not really happy with the repair work done at my dealer shop, and considering my issue and the time of year, I may get a better turnover time if I go commercial or possibly mobile tech?

In case anyone has had an issue similar, the fan starts and runs fine, but the compressor seems to be short-cycling on and off. It tries to start, but changes its mind.

Thoughts?

One o' those things.

Dave and Susan

 

[MTPockets]

Your Heartland warranty may have been just one year, but the A/c warranty is probably two years. I would contact the A/C mfg and get instructions from them for getting a mobile tech to check it out. My guess is they'll replace it.

 

[olcoon]

We had issues with our AC after Heartland's warranty expired. Called Dometic & it had a 2 yr warranty. As we were work camping at the time, had a mobile RV tech come out. Dometic paid for the repair, but I had to pay for the mobile RV tech.

 

[davebennington]

I have been told that most of the time they will not repair a roof unit, just remove and replace.

 

[kg_nc]

We had issues with our AC after Heartland's warranty expired. Called Dometic & it had a 2 yr warranty. As we were work camping at the time, had a mobile RV tech come out. Dometic paid for the repair, but I had to pay for the mobile RV tech.

Feel lucky. My rear unit died 2 weeks ago, just a little more than 1 yr old. Can't get in to service shop in Raleigh or Greensboro until the first week of August, and that's just for diagnostics. Additional 2 weeks for repair. Not pleased with Dometic at the moment. Too hot to limp along on the front unit. 2015 Bighorn 3160EL.

 

[Padiddle]

Wow! Mostly good news! Thanks all who took the time! Much much appreciated!
And thanks for moving the post to its rightful spot.

 

[Padiddle]

Folks, I really appreciate the help with a question that hadI calmed down a little, I probably could’ve found the answer with a well placedsearch. Thank you. I may get to the rally after all! If I can get the belly dryby then, but that’s another post.
Took the coach to Camping World Jacksonville this morning. Arrived 9 am. Theytook it right in, and by 1 pm I had it hooked back up and heading home!
Problem was caused by a burned outcapacitor on the compressor. He replaced it and it seems to be workingagain. Said he’s never seen one burned out before.
He also said something else: He pointed out that the rear thermostat wasn’t receivinga signal from the bedroom. Zone 2 he called it. I had to tell him that thebedroom has its own thermostat, to which he replied that zone 2 is wired toSOMEthing.
I hadn’t been running them in “Auto”. Simply Cool in summer, and Heatin winter. Am I doing this wrong? SHOULD I be using the auto function? I simplythought that it would start either ac or heat depending on inside temp, butwhen I tried once, it actually ran both!

 

[mlpeloquin]

Had nothing but trouble on auto. Set temp and AC when hot, furnace when cold. Everything works well that way for me.

 

[gasman]

With my Dometic thermostats, the top button controls the fan, the next one controls the A/C, and the bottom button controls the furnace. Set the fan setting to AUTO. If it is set to LO or HI, when the furnace comes on, the A/C fan will also come on.