Don't let the dealerships tell you how they are going to do it . . .
YOU TELL THEM HOW IT IS GOING TO BE!
They walk all over their customers because the customers allow it.
One other thing I've learned . . .
Never . . . EVER leave your trailer at the dealership without a plan.
I now take the trailer to the dealership with a list of the problems . . . let them figure out what they need to fix the listed problems . . . then I take the trailer home and tell them to call me when they have ALL OF THE PARTS and I will then bring the trailer back to them.
Then I wait there until the job is done!
Period!
I've been jacked around enough times by the dealership's service departments and I no longer let them string me along.
My last round I did let them keep it for an agreed upon three weeks since it was in the middle of winter, and they strung me along again and kept it for 10 weeks.
And when I finally did pick it up just before a long trip, most of their repairs were half-@$$ed, some not even done, and a few new problems that were not even there when I dropped it off!
So they asked me to bring it back . . . and I refused!
They finally agreed to send their mobile tech to my house three times to re-fix the issues, and even he was amazed at the bad work that their shop did on it.
I tried to get that mobile tech to come back to my house (paid by me, of course) to work on my trailer, but he no longer works at that dealership and they wouldn't tell me where he went.
I'm full time now so none of this really matters now for me.