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Hello All, I just discovered a leak on the main slide of my 2009 3490RB. The carpet is wet in about a 12 inch circle out from the outer forward corner of the slide. I looked outside at the bottom of the slide and the plywood floor is all delaminated and the vinyl edging is all pulled away...

My back toilet was doing the same thing. The dealer tried to fix it and did not have the gasket at the time and just turned it and it still leaked. they ordered and gave me the replacement gaskets for it and I installed it in about 30 minutes and it is good to go. If you take your bowl off...

I'm not sure if your 3450 is the same as my 2009 3490RB, but I have the 26" Jensen TV mounted in my entertainment center and to remove the TV from the wall, you have to remove one screw from the mount and then you can slide the TV off the mount. My TV has two carpet covered wooden blocks in...

Well...I was going to take the RV in to have the rear toilet repaired and have them look at the door catch, but for now, I filled the holes with Gorilla Glue and put it back together. It's holding pretty well for now. If I have further issues with it, I will explore a more permanent repair...

I have a 2009 Big Country 3490RB and the catch that holds the basement door up has been loose since I brought the unit home new in January 2010. So my question is, how can this be repaired? There seems to be nothing behind for the screw to go into to hold this door catch? Is there a way to...

All of the posts are correct here. You have to note the configuration of your truck and tailer when hooked up and then make sure you use the same number of links each time. Now, as far as the sway bar goes, it's quite simple. NEVER back up with the sway bar installed. You will not be able to...

Hello All, I have a 2009 BC 3490RB, purchased new in January 2010. The weather is just starting to get warm here and we have started to use the air-conditioning. It has been working fine for the first few weeks, but then the other night, while we were sleeping, I heard the compressor starting to...

I am no pro when it comes to this, but I had the same yet different problem with my 2009 BC 3490RB when I brought it home in January this year. My problem was that the bedroom did not work, but the living room did. So ok, the 1st thing I would like to say, is that the TV amplifier is not in the...

I have been looking at different dealers websites for pictures of the Universal Docking Station (UDC) for the Elk Ridge and I cannot tell from the pictures if your unit will have provisions for a roof top mounted dish or not. I have a 2009 Big Country 3490RB and it has, in the UDC, two sets of...

I am in a 2009 Big Country 3490RB and we love it. We are full-timing until later this year when I retire from the Navy and relocate to the next career. If you are planning on full-timing in your new RV, there is no question that a full profile unit is the way to go. You are going to want the...

Towing a large rig in questionable weather...no question, a 4x4 is the way to go. A dually will give you the stability you want and the 1 ton load capacity will give you the suspension you need. No helper springs or airbags needed. I have the 2005 F-350 Dually with the 6.0L powerstroke diesel...

Hello All, If you want to add a durable and dependable receiver to your bumper, this is the website to go to. The hitch mount is from http://www.curtmfg.com/index.cfm?event=prodetail&id=270&categoryid=65 and you can buy it online just about anywhere. It has a 350# max tongue weight and a...

I don't know if you have thought about it or not, but have you tried adjusting your 5th wheel hitch to the highest setting on the main support frame so it will reach the king pin? If that works, you can manually crank the legs up and then after you get your landing gear motor fixed, you can set...

Congrats on your new Big Country. You will quickly come to really love the layout and quality of the Heartland BC. Like previously stated below, please place strong emphasis on the PDI when you go to pick it up. Make sure you have an open schedule and put the water on, electric on, fill the...

My 2009 BC 3490RB has a queen airbed in the couch.

Hello, I just finished a bunk upgrade to add a cabinet and additional storage to the upper bunk in my rear bunkroom in my 2009 BC 3490 RB. As it was new, it was just a small bunk on top and fold out sofa on the bottom. I built a platform bed for the bottom with a custom mattress that is made to...

I have a 2009 BC 3490 RB and I had and still have leaks in the underbelly area. The first leak was from the top of the waste water tank for my forward toilet. That was a mess. It was leaking out of the top, running down onto the Gray 1 tank then running aft onto the next section of underbelly...

Here is the name of the rep from Heartland that can lead you in the right direction. Steve Kennel Midwest Warranty & Service Rep Heartland Dealer Services Phone: 574-262-8030 ext. 1116 Fax: 574-206-0910

I have the High Pointe in my 2009 BC 3490 RB, and without seeing your situation, it looks to me like you are going to have to replace the cabinet front of that cabinet with one that has a higher bottom rail so the trip pieces will close the hole. I'm not sure if your dealer can make you a new...

Just be careful when you are adding breakers to the panel and adding electrical appliances i.e. heaters, etc.... Remember, 50 AMP service is just that...50 AMP. It does not take much to run the coffee maker, the furnace, space heater, and then while your cooking, get the microwave running and...

The easiest way to turn your lower outside receptacle into a switched one is to take both of the walls out of the basement to gain access to the plug. The wiring to the receptacle and the switches on the steps are right there. You can purchase a matching 3 switch panel and an additional switch...

Congrats on your new 5th wheel. You will soon see that choosing a Big Country is the right choice. Now...the PDI is always a hot topic on the discussion blogs on here. I'm sure there will be many people that will have many things to tell you to look at. But if it were me, and I had a very...

Most imperfections on the nose cap will come out with a good cleaning and then a nice hand wax and polishing. A camper in the RV park gave me a little tidbit trick to help with the bugs on the nose caps of the RV's...take some dryer sheets and dunk them in water then use them to remove the...

Update on my satellite wiring....I have ordered the SWM-8 multiswitch (powered) and also the SWS-4 splitter. This set-up will take the 4 inputs from my dish and make one output to the splitter, and then I will hook up each receiver with one output each from the splitter. This setup amplifies the...

When you look at the ultra heat website, you will see all of the available options for tank heaters and they also have sewer fitting heaters as well. I have not installed them yet, but my plan for the future, is to install the tank heaters and fitting heaters on my BC to prevent any possible...

You dump the tanks when they are full. I wait for mine to be all the way full before I dump them. We have the black tank flush system installed on my 2009 Big Country 3490rb so that is not really a problem. I have always filled the gray tanks up as well when I flush black, that way I have...

When in dought....WINTERIZE... Your in the real cold country...so better to be safe than sorry! Congrat's on your new 5er. Let us know how the maiden voyage goes.

The center or front burner knob has gradients on it and the others do not so you will know which burner is the high pressure 9000 btu burner, The other two burners are like 6000 btu. All three burners are fully adjustable, you just have to look at the flame. As far as the drawers go, if you...

Hello All, I did not use the toilet paper holders that came with my 2009 Big Country 3490 RB. They were chrome and all the hardware in the coach is oil-rubbed bronze. I found some great towel bars and toilet paper holders at Lowes and they match perfectly. As for the towel holders...We have...

You probably had some internal corrosion built up in the switch that had to be worked out. Glad ot hear that your lights are working fine.

I am on RV number 4, first Heartland product and I must say, that we love the Big Country. You just can't go wrong with over 140 cubic feet of bsaement storage and great floor plans. We upgraded from a travel trailer to the 5er, and while full-timing in both, the 5er is about 10-15 degrees...

Hello All, Project update. I just ordered the doors for my cabinet for the bunkroom. I ordered them through Wendy at Heartland and should have them in a few weeks. The doors are actually the same doors that I have in the main living area over the couch. My cabinet will be a bit taller, but...

Hello All, Just made my reservation for the rally. This will be my first rally with an RV and we are looking forward to it. We will be in site 342...so come on over and say hello. I look forward to meeting you all.

Keep in mind that if you change to a swing out mount, then you need to make provisions for installing a strap to keep it against the wall when you travel. I am changing the solid mount in my BC 3450 RB to a swing out mount, and I have purchased simialr straps to what holds the dinette chairs in...

Re: Greystone I'm going to have to agree with many. The two tone color scheme is a trend...and in time...will change. Keeping up with trends is hard to do in the RV industry. So with that being said...if Heartland wants to make these units better, then perfect what you are already building...

Hello All, My Big Country is new. I have only had it 3 weeks. I have been in it full-time since I bought it...and the key for me is heatape on the water hose and water hydraunt. I keep a heatlamp going in the UDC all the time with a regular 60 watt light bulb in it and it keeps things...

Hello All, Your Elk Ridge is 3 weeks and old and you have a growing mold problem. Take it back to your dealer where you purchased it and see what they can do. It sounds to me like you might have to remove all of the black carpet in the basement and then have all of the exposed areas treated...

We have a 2009 BC 3490 RB and we have two outlets over the kitchen counter, one over the sink and one just over the right edge of the stove. The other outlets in the living area are between the dinette and the couch and then on the entertainment center. I don't know your layout but being that...

Hello All, Does anyone know if it is possible to orders some doors and cabinet fronts in some custom sizes? I have the 2009 3490 RB and have removed the jack-knife couch from the bunk room and built a platform bed for my son and I am wanting to install some matching cabinet fronts and doors...

Proper Preparation Makes for Better RVing Hello All, When you are talking about full-timing, it's exactly that...FULL TIME. If you are talking about four season RVing, then you are talking about taking the RV out any time of the year, no matter the season and camping in it. Now...I am...