wfwilson
Founding Canadian Region Director - Retired
With all the discussion recently about warranty work I just wanted to give a heads up to my recent experience.
When I purchased My BH I received a price from General RV which was the most expensive of three quotes. I purchased elsewhere.
General RV Sales Manager Geoff Radke (Wixom store) advise me today that I would be treated as a cash customer. Because I did not purchase from General RV they would only do warranty work on my BH provided I paid up front and I would have to seek reimbursement from Heartland they would not process the warranty claims. Wonder how Heartland feels about this? Is the the normal process?
Thought prospective customers might like to know this.
Comments would be appreciated.
Regards
Wayne
When I purchased My BH I received a price from General RV which was the most expensive of three quotes. I purchased elsewhere.
General RV Sales Manager Geoff Radke (Wixom store) advise me today that I would be treated as a cash customer. Because I did not purchase from General RV they would only do warranty work on my BH provided I paid up front and I would have to seek reimbursement from Heartland they would not process the warranty claims. Wonder how Heartland feels about this? Is the the normal process?
Thought prospective customers might like to know this.
Comments would be appreciated.
Regards
Wayne