Did you ever get yours to work? I sent mine to KIBnet's owner, AT COMP TWICE and it has failed AGAIN. Now, when I push the pairing button, it blinks and I cannot find the Module in new Bluetooth devices which means that the KIBnet unit is not broadcasting a signal to my Android device.
It worked for a week when we returned this May of 2024 and then failed to work. We shipped it back at our expense both ways and it was returned and STILL does not work.
Walt, their Tech "Manager" admitted that he had made it work ONLY on an Iphone. In HIS world, IPHONES must be the only Phones that are tested at their corporate Tech Support/REPAIR facility which is the HEIGHT of inanity. INSANITY is more like it.
So, I contacted Heartland and, NATURALLY, they are crying "out of warranty" which is SO TYPICAL OF AMERICAN RV MANUFACTURERS who wiggle out of HELPING A CUSTOMER SOLVE PROBLEMS. This is what it has come to. If my 2020 were brand new, they would replace it.
HOWEVER, I AM ARGUING that I HAVE TRIED TWICE to get it reset/repaired/working and even the Manufacturer is wanting us to Mail it back AGAIN, for the 3rd time. How many times do I have to go out of pocket before HEARTLAND LIFTS A PINKY FINGER and offers some "Special support?"
I do not want or expect a new unit, just one that is re-programmed and WORKING WITH BOTH Iphones and ANDROID PHONES. Again, that Walt character is acting like Iphones are the only smart phones being used.
THAT is absurd because there are more ANDROID PHONES SOLD now than Apple phones. This is a known fact.
Does ANYONE have access to a Management person at Heartland who can intercede with ATM COMP and get this freaking thing working?
