I agree with what has already been said. No matter who makes it, or how much it costs, they were all made by humans, and we all make mistakes. We had some issues with our Elk Ridge in the first year, and a little after. Heartland stood up to the plate & took care of them, even the slide issue we had after the warranty expired. I feel Heartland is a standup company that looks out for its customers. We are talking about upgrading sometime in the future, & guess what...it'll be another Heartland!