This forum is one of the biggest reasons I bought a Heartland trailer. I purchased a brand new Montana in 2007 and kept it only 10 months before selling it. Every time I wanted to ask a question about my unit the only help I could get from Keystone was "check with your dealer." Then I found this forum and a Heartland Landmark. I'm now on our 3rd Landmark (a 2015 LM365 Newport) and I wouldn't consider any other towable. Heartland Customer Service is second to none and the friendships we've made through the Heartland Owners Club are invaluable. No matter what question you may have or problem you run into, someone on this forum has experience in it and more than willing to share their experience. IMHO if you are looking at either a Landmark or a Montana, go with the Landmark. You won't regret your decision.