I hope someone here can help me.
We took delivery in May on a 3200 BHS.There were alot of issues we had with it one of which was the outside access door by the rear fold up bunk had a narrower door frame than the camper walls which left the aluminum framing of the camper visible from in the camper.We had it to the dealer twice for other issues and each time they seemed to just overlook this one.
Then I tried calling the factory direct.After finally getting to talk to someone ,they needed me to e-mail them pictures ,so I did.Another couple weeks went by.Then he said he needed pictures of the outside of the door.So I sent them.Another couple weeks,and I didn't hear anything so I tried calling him.After getting voice mail everytime i tried and never getting a return call,I tried one more time.It turns out that guy is no longer with the company and whoever took his place is going to work on it.A couple days go by and I hear nothing ,I try to call him and get nothing but voice mail.
This is really becoming ridiculous.I've looked at other brands with this rear access door and the door frame is the same thickness as the camper walls.I believe they put the wrong door on this one.What do I have to do to get some satisfacion on this issue.Thank you.
Jerry
We took delivery in May on a 3200 BHS.There were alot of issues we had with it one of which was the outside access door by the rear fold up bunk had a narrower door frame than the camper walls which left the aluminum framing of the camper visible from in the camper.We had it to the dealer twice for other issues and each time they seemed to just overlook this one.
Then I tried calling the factory direct.After finally getting to talk to someone ,they needed me to e-mail them pictures ,so I did.Another couple weeks went by.Then he said he needed pictures of the outside of the door.So I sent them.Another couple weeks,and I didn't hear anything so I tried calling him.After getting voice mail everytime i tried and never getting a return call,I tried one more time.It turns out that guy is no longer with the company and whoever took his place is going to work on it.A couple days go by and I hear nothing ,I try to call him and get nothing but voice mail.
This is really becoming ridiculous.I've looked at other brands with this rear access door and the door frame is the same thickness as the camper walls.I believe they put the wrong door on this one.What do I have to do to get some satisfacion on this issue.Thank you.
Jerry