LSPTpr
Active Member
I have contemplated whether to write about my dealer or not, but today was the kicker. I would rate RVReady in Covington, La. with a 1 right now. I wasn't impressed to much with them from the onset but the Heartland rep did impress me and i wanted a bighorn so i made the jump. When i picked it up, we went on the road the next day for the weekend. I told the sales manager, i would send an email with pics of all discrepanceies to get fixed. On April 4th, i sent the email. April 5th got a confirmation that the email was recieved but never any phone call to set something up. Called on Friday, April 13, sales rep says oh yea i get service to call you and i call you back. Never heard anything. Thursday April 19, i was getting ready to call again when sales rep called me. HERES THE KICKER, HE DIDNT CALL ME ABOUT MY RV, HE GOT A TICKET ON THE INTERSTATE AND WANTED TO KNOW HOW TO TAKE CARE OF IT. I had to remind him of my discrepancies and he again stated that he would have service call me right back. Now it is Friday morning and i will try again.