Appreciate the welcome. For some reason my first post wasn't complete. The fireplace in my coach is an Intertek model EF-30B. The documentation doesn't go into a lot of detail in the troubleshooting department. The fan on mine doesn't seem to be working and the heating coil shuts off on the overheat protection. I looked in the tools section and didn't see anything on this model. My question was this: Does anyone have a recommendation on a replacement? Should I go with another Intertek model or is another brand better?
Thanks again
Thanks for the advice on calling Heartland direct. I will be sure to do that. We purchased the coach in April 2016 and so far have been extremely happy overall. I also look forward to tapping into the vast experience and knowledge base available from the members.
Thanks once again
I realize it's been awhile since I originally posted my questions regarding my fireplace issues. I ended up getting a new replacement Intertek fireplace from Heartland via La Mesa RV. Picked it up and installed it and now we're good to go. I try to do as many repairs/fixes as I can without having to take the coach to the dealer service department and wait for a period of time for things to get done.
Thanks again everyone
We have a 2015 Big Horn with the Intertek fireplace 26" and would like to clean the glass. Have the book that came with the home but it doesn't tell you how to clean the glass on the inside. Any suggestions? Went to the tools there was no help .