Recent content by StevieWonder

  1. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    All of the parts finally showed up, so I took the BigHorn in today to get the LONG list of warranty work done including fiberglass repair on the shower floor around the drain area. So now I will wait and find out how the work is done. BTW, $125/hr is the posted labor rate at the dealer !!! I...
  2. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    I can do it, but I want the dealer to do it. That way if there is a repeat problem, I'm not going to get blamed for not doing it right. Besides, warranty service is included in the price. If I'm going to be doing the warranty work, I want a purchasing discount on the price of the trailer to...
  3. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    Yes, the servicing dealer is the same dealer from which I purchased the unit.
  4. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    The problem with that business model is that eventually you anger enough people that you preclude repeat buyers and the reputation spreads to affect potential new buyers until finally there aren't enough buyers to keep the doors open. The idea that there is an endless supply of buyers no matter...
  5. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    Just to be clear, I have not asked Heartland about non-BigHorn dealer support. I only asked about approved BigHorn approved dealers. Just wanted to make sure that everybody understood that Heartland hasn't stiff-armed me. They only indicated that they have no true control and little influence...
  6. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    Just off the phone with the contact at the dealership. The current story is that all the items have been ordered and will arrive within the next two weeks and that they will schedule me in for a priority warranty service appointment at that time. Now we will see if this story, unlike the other...
  7. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    I'm going to give these guys a chance to redeem themselves. If that fails I will move to other options. They are on a very short leash at this point.
  8. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    I appreciate the enouragement and support. I did visit with Heartland about Ron Hoover. They may or may not do it because they are not a BigHorn dealer and are not required by Heartland to (1) do warranty service on a unit they didn't sell, and (2) do warranty service on a line of Heartland they...
  9. StevieWonder

    How many times has this been asked? Sorry!

    Texas and Florida are probably the best. Both have reciprocity in the most states. BUT, there are major differences from state to state. In Texas you can carry a concealed weapon without a CHL in your vehicle if you are travelling but it must be OUT of plain sight. In North Carolina, you are...
  10. StevieWonder

    Truck tires?

    Yokohama is the best tire for the money, IMO. I have them on my 2005 GMC Duramax and they provide incredible wear at a very reasonable price. Had them on my Yukon, my Tahoe and my Expedition with ZERO issues. GREAT value ... wear, performance, durability and price.
  11. StevieWonder

    Lack of dealer support and Heartland's inability/unwillingness to deal with it

    I bought a 2013 BigHorn 3570RS in the first few days of December, 2012 ... just over 3 months ago. Multiple warranty issues including a bad living room TV (Sony), cracked bottom in the fiberglass shower pan, pocket door for bathroom where the hardware for retaining the door open during travel...
  12. StevieWonder

    Dynamic wheel balancing ...

    You mean "blue sugar" :cool:
  13. StevieWonder

    Dynamic wheel balancing ...

    Dynamic full-time balancing is different than one-time dynamic balancing which WILL change over time with normal wear. Dynabeads are small glass-like beads that are inserted in the tire and use centripital force to distribute the beads within the tire during rotation. That means that as tire...
  14. StevieWonder

    Fuel $

    Diesel prices are disproportionate to gasoline because of foreign demand for diesel in India, China and a host of other countries where diesel is widely used to power local electrical generation. Jet fuel, which is from the same basic part of the refinery run, is running $3.00/gal for airlines...
  15. StevieWonder

    Dynamic wheel balancing ...

    I've used these on my various motorcycles with awesome results. Anybody used these on a 5th wheel trailer? Seem reasonable vs classic balancing issues and costs. Once and forget it.
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