Hi, we have a 2018 Big Country 4010RD that the wife and I have been full timing in since May. We were sitting at the dining table (which is contained within its own slide) when we heard a loud snap followed by what sounded like debris hitting a floor. We looked all around and couldn't see where it came from. We also checked the floor to see if we could feel any soft spots or extra "give" in any areas, but didn't find anything as it all still felt pretty solid. I went outside but couldn't see anything obvious.
My best guess is whatever we heard is something undernieth the floor of the slide. Problem is, I don't see how I can get underneith the floor to inspect it. There's a panel covering the bottom of the slide but I can't see how it could be removed. Any suggestions on where to go from here? I'm afraid to put any weight in the slide or move it in/out until I know what the problem is.
My best guess is whatever we heard is something undernieth the floor of the slide. Problem is, I don't see how I can get underneith the floor to inspect it. There's a panel covering the bottom of the slide but I can't see how it could be removed. Any suggestions on where to go from here? I'm afraid to put any weight in the slide or move it in/out until I know what the problem is.