Take it to the dealer.
Call the factory
Within the first year of warranty
After that you are pretty much screwed any way.
Now, an **** view to this which is personal for me.
Make the deal on BIG HORN. Lay out 65k to 75k.
Bring Big Horn Home. Fuel Cost 50 bucks. Time cost 25 bucks.
Find issue with trim.
Call Factory. Cost of time 25.00 Minumum cause you don't know how long it will take to get through or get an answer.
Need to take back to dealership for repairs. 50 bucks in fuel depending on where that dealer is.
25 bucks your time.
Loss of using the unit. $$$
Ok that is repair one.
pickup from dealer and take back home another 50 bucks. and 25 bucks in your time
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Meantime that 65-75k unit is depreciation faster than a mercedes.
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Now the ice maker stopped working.
call the factory about issue. 25 bucks of your time wasted being told to take it to the dealer.
blah blah blah, are you beginning to get the point.
My breakdown is as follows:
My bigHorn has been hauled to the shop 8 times in the first year of warranty. so we'll conservatively put a price of 400 bucks on that.
Taking time to talk to dealer and factory , conservatively 200 bucks.
Picking unit up from dealership 8 times cost 400.00
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I don't know about you, but I would think American made coaches would be more valuable if the purcahser spent less time in the dealership getting stuff fixed that should not have had a problem with to begin with. Such as this OP posted about the trim coming loose. It is supposed to be srewed on each end at least to prevent that.
after close to 2 years ownership of this rig it is depreciated further in value and when it needs a repair there is no way I am taking it to the dealership to get screwed with 110.00 an hour labor chanrges~ That is rediculous.
I recently had a seal problem where the D channel deteriorated, why I have no idea. I only wash the roof with Dawn Dish liguid, no petroleum products which could damage that seal.
Contacted my extended warranty and they requested an estimate from the dealer.
Dealer came back with 428.00 estimate.
Waarranty company started picking apart the estimate. Not paying for shop materials, this or that.
I'd have to pay 100 deductible plus wht warranty was not going to pay for. My total cost with out figire my time and cost of towing back and forth is 180.00
Being the industrious person I am like a lot of others on here, I went to the internet looking for the D Channel.
Bought 40 bucks worth to make the needed repair and did it myself.
So the dealer got screwed this time wanting their extreme price to fix this so they can make their lot even bigger and screw more folks!
Sorry if I have stepped on any toes, but this is utterly rediculous.
My depreciated investment (is is almost perfect shape) is worth half it's value. It is ashamed that we Americans allow ourselves to get screwed so badly and if the factory had a better quality control, we wouldn't be spending this extra money to fix crap that should not have left the factory or the dealership like that.
Carry on and good luck