Well, got some bad news today. The service manager from my dealer called to tell me that while in transit from Elkhart the glass in the emergency exit window "popped out." The entire window needs replaced. Heartlands warranty department told him that the replacement window would be 7-10 days out. Sorry, but that doesn't work for me as we have plans to leave on a trip early next week. (We have already posponed this trip twice due to delays in delivery) I'll be calling the warranty department tomorrow to see if they can get it here sooner. Sure hope they can accomodate that 'cause I'm not a happy camper!