We received our new Anderson valve yesterday. We ordered ours in late June or early July. About 3 weeks ago I received an email from the company apologizing for their delay. They also offered to send a repair kit if one was needed. IMO this was pretty good customer service.
Purchased from Lakeshore RV in 2015 and their prices were great!!! During the purchase phase, which we did by phone from Florida, they were very helpful. But once we took delivery no one would return our phone calls!!!! With that said, I made my own mistakes too. I did not go to Michigan to...
Hi Dave,
Bonnie & Russ would like to work Friday & Saturday morning @ all other brands. We live about 30 minutes from the fairgrounds, so we will not be camping.
We too, had a new Heartland product with several issues. We took it to the dealer and tried to have the problems fixed, with horrible results. Finally, we started contacting Heartland Customer Service directly, and found the dealer had never contacted them or requested parts. We told...
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