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In August we noticed the chloroplast sagging under the front and rear of our Landmark Concord. I crawled under neath and pushed on the center of the chloroplast and noticed it felt heavy. I then removed the bolts around the edge and about 10 to 15 gallons of gray water came roaring out. I...

In light of the current covid 19 situation throughout the USA I was wondering if Heartland will extend the expire dates of those owners who purchased new RV's right before the pandemic. Because of the travel restrictions and due to a number of dealers / service centers who are closed. Anyone...

Hi All, Considering upgrading to a sleep number R5 mattress for our Landmark. Has anyone upgraded to one with the tilt bed in the Landmark? Curious if you have to deflate it to tilt the bed. Thanks,

Hello, Had to flush my fresh water system with bleach and I was wondering if the fresh water tank is filtered from the built in water filter before it goes into the fresh water tank. Does anyone know. Looked in the manual but I didn't see a reference to that. Thanks,

After almost 2 months in this new Landmark Concord, I have noticed water in the bottom of the water heater pan where the outside door is. The first time I thought I fixed the problem because the anode rod was leaking. I tighten the rod and it was still leaking. I opened the water heater guide...

I contacted heartland customer service today about the rear termination pipe on our new LM Concord (see image).When we left the last rv Resort the rear termination cap on the pipe was pulled off, going down the driveway, leaving the resort. When I expressed my concern to heartland, Cody in...

Anyone know how to reset or first code number to open the First Alert safe that came with our Landmark Concord? Looked in the provided paperwork and nothing in there on the safe. I can open it with the key we got, but I think your supposed to use a code. Thanks,

Does anyone know where I can get the same closet rod support brackets as shown in the attached picture. Already been to Home Depot, Lowe's, and Ace no luck. Thanks,

Does anyone know where I can get the refrigerator lock strap that crosses the door on the insigna refrigerator. Ours broke after we left the dealer. Stopped at a rest stop, and the doors were wide open and everything was on the floor. The strap broke in half. Tried all the local hardware...

Well we did it, bought our second Landmark. Traded up to the 2020 Concord from the 2013 Key Largo. What a difference, feels more like a home inside, has alot more blings. The bride is loving it. Getting ready to do our walk thru this afternoon. Then the moving or transferring fun.

I dont know if this subject has already been covered here or not so I apologize ahead of time if it has. Has anyone put a COUNTER DEPTH refrigerator wider than 33 inches in their landmark. I know it will require modify of the cabinet, but I would have to do it anyway with a 33 inch. The one I'm...

Does anyone know the part # for the outside vent that exhaust the stove and microwave. I went through a truck wash and they broke the vent with the high pressure washer. In all fairness it is 6 yes old. Thanks,

Does anyone know where I can purchase a New rear ladder for my 2013 Key Largo. Yes go ahead and say it, I did, I backed into the house and bent it. fortunately that was all it did. I see Stromberg Carlson ladders advertised at all the RV outlets is that the type they Installed? Will a Stromberg...

Hi everyone, It has been awhile since I have been on here. Getting the Key Largo ready for extended stay (If the house sells). Normally when it is parked on the driveway in order to have it some what level the front landing gear is fully retracted. meaning all the way up. The rest of the landing...

Need help, my battery went completely dead. I purchased a new group 27 battery turned the 12v switch off and shut off the generator power, when I put the new battery in. Red to positive and white to ground. Double checked it and made sure everything was tight I then turned on the 12v switch and...

Hi Everyone, Leaving on a trip next week and while getting the rig ready I noticed the water heater bypass valve is leaking water I need a replacement valve ASAP. The bypass valve is in the UDC (2013 Key Largo) source to purchase factory type valve ? has 1/2" pex line 2 cold 1 hot

Hi everyone, Opened the Landmark Key Largo today to ready it for a trip, and noticed both shower door handles lying in the shower. I also noticed the shower hose connection at the wall was cracked. Is this a silicone that holds the handles on-to the three pane glass door? Anyone experience the...

Hi everyone, Just wanted to share with you the incredible pulling power of the F350 SRW truck I just purchased. Last weekend, I hooked the fifth wheel to the factory hitch and with the #11500 Suspension it dropped the truck to level status. I then set out to tow and when I encountered a 6% grade...

Hello Everyone, I know this has been discussed in vain on this forum, but I wanted to reach those individuals towing a Landmark Key Largo or Rushmore with a late model Ford F350 4x4 SRW or Ram 3500 4x4 SRW. I know it is more stable with DRW trucks but towing for me right now is only about 10% of...

Hi Everyone, I would like to move the factory installed black hose carrier (46" D&W dwincorp.com Brand) above the bottom of the frame. I'm not sure if I can drill into the frame to mount it. I'm afraid there might be tanks on the other side, anyone know if the tanks are mounted on the inside of...

Hi Everyone, Has anyone who has already set the auto-level, while setup in a rv park had to re-set it (Re-level) the rig after a week or so ? Is this normal ? does the weather affect the hydraulic fluid in the lines and cause it to sink on one side ? I have had to re-level my rig at least 1 or...

Hello, It seems to me read somewhere that the landmark key largo comes Pre-Wired for the Winegard satellite system. Please correct me if I'm wrong. if it is, what does this mean does it mean cables are run to a specific area in the roof to wire-up the satellite dish (either Direct or Dish...

Hello, Can I purchase parts direct from the factory? In the bedroom, while making the bed, I bumped the plastic curtain hold-down in the bedroom at the bottom and the plastic curtain hold broke. Can I purchase a few from the factory in case this happens again?

Hi Everyone, Sorry if i'm posting this in the wrong place. My Landmark has the Yetti Package installed. The last few days it has been below 26 degrees here. I turned the switch on for the Yetti cold weather package. I have been leaving it on, is this ok or should I turn it off when the temp...

Hi Everybody, been busy working on this water filter system. In my original post I used a single filter which did not produce enough water pressure inside the KL to shower or even wash dishes. So I opted to scrap that entire system and bought a dual Jumbo filter system from the RV water parts...

Ok I give up, how do you seperate the tri-fold shower door on the Mega-Bath so you can clean between the overlapping glass? Does it somehow lift out? I don't want to break the seperate panes, but I need to clean the water spots. Any help on this. Thanks,

I'm adding a water filtration system I purchased at Home Depot (Whole House Type). The filtration system has a canister with a removeable filter inside the canister that screws on / off. I'm going to mount the canister outside the wall in the basement near the plumbing. This way I can change the...

I Recently purchased a 2013 Landmark Key Largo. After looking at it in the driveway, I decided to take it out for the weekend to try out everything and enjoy my hard earned money. I took it to a local campground with full hookups. I plugged in my rig into my Surge protector and then into the...

I have a 2013 Key Largo with the outdoor entertainment center. It has a Genisis 2.0 DVD/MP3/MP4/CD/AM/FM/Bluetooth Unit with a remoote control and a 32 inch. Toshiba LCD TV. (Wow the was a mouth full). When I first turned on the unit the TV did not display in color and the sound appeared to have...

Hi Everyone, I have a 2013 Key Largo, I noticed the step light is not working. I know there is a switch for the porch light in the cabinet by the kitchen, there is no seperate switch for the step light. Is the step light on the same switch as the porch light? If not, is there a seperate switch...

Hello Everyone, This is my first post in this forum. I just picked up my new 2013 Landmark Key Largo on friday 8-10-12 at Mantecca RV. During the walk through, I don't believe they showed me how to operate the Fantastic Fan in the kitchen. It appears the fan is controlled through the dometic...