We had the same problem on our Ashland, well one of many problems on our Ashland that is. Unfortunately on my first parking after taking it home and when I put down the landing gear and set the auto level function, I went inside to move the slides out. soon after when my wife went to open the fridge and tells me that the fridge door doesn't open very far.
I check everything every where and see that the fridge is not positioned properly inside space for it. I talk to the service center and explained the problem. So the 1st of 3 return 160 km trips to fix all the deficiencies. Our service center has been top notch in resolving everything (Sunwest RV on Vancouver Island).
We removed the fridge plastic kick plate, see that the 3/4" piece of wood is partly broken, fridge has slipped back a bit on the right side, the steel bar running across the front is bent looked like it was done during the assembly portion of placing the fridge in place. Molding of the right side of fridge is damaged (beyond repair required replacement)
Fridge could not stay square to the right hand wall side, so now the fridge has been moved forward, a 3/4" piece of plywood on the right side is keeping it square to the slide opening and the molding replaced have not had a issue since. One other note on the freezer bottom hinge the center found that the door was missing part of the hinge. That took another round trip later to replace later.
No regrets on buying the LM 365 Ashland, only can hope that a little more quality control happens at the factory in the future. Three cabinet doors needed replacement (one bowed, two with blemishes), backside sink door frame coming apart, screw coming through the basement to the bathroom floor, fridge issues, carpeted molding of the living room fireplace slide at the bottom detaching and just a few other small details that were only particular to us.
First major lifestyle purchase, just a few shakedown adjustments to deal with, looking forward to the next part of life.