TxRoadWarrior362
Well-known member
Hello Alwaysbusy-
Yes, third roof. The replacement for the factory roof went well until the last step. I was involved with each step of the replacement and Explore USA kept me well informed, and wouldn't start the next faze of replacement without my ok. The final caulk was applied to the side trip and front cap by a helper. It looked like sh--. The caulk should have been grey, but black was used. My two year old grandson could have done a better job. They agreed, and proceeded to remove the black caulk, and replace with grey. Again, a helper was given the task, and proceeded to cut my new roof multiple times trying to remove the botched caulk. Fast forward..... Had a closed door meeting with my service writer and the service manager to discuss my concern over helpers quality of work. New roof is in from Heartland, the beast goes back in Monday morning. Two lead techs will work on it, and it should be done on Wednesday. Camping the week of the 26th.
All three Dometic ac's were boxed up and returned to Dometic last week for a diagnosis. I've been promised an answer on what was leached out to cause the staining. I'll follow up with they say. Will we ever get the true answer? I doubt it. Dometic has to much at risk. At least three other new 5ers on the lot have the same staining I had. Times all the other units that are on the sales lots around the country.
Tim
p.s. IronJ,I get it. Before you say, I told you so.
