I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers and the Voyager brand of observation monitors and cameras. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.
It would be best for you or your dealer to call us for more troubleshooting and warranty assistance. You can reach us on our toll free technical support line at (877) 845-8750. We are available M-F 8:00 AM until 6:00 PM EDT.
We look forward to hearing from you.