Marcia and I took delivery of our 3370 in July, '07, after spending 17 days in New Mexico in our Sunnybrook travel trailer. We'd had the Sunnybrook for 7 seasons and were totally satisfied with the unit but wanted to upgrade. After a short shakedown I was off to Ohio solo for 10 days. That is when the trouble began. Imagine 100+ temps with near 100% humidity and no air conditioning!! A call to my dealer, Kramer's Kampers, put me in touch with a local authorized serviceman. Though it took 3 visits from the serviceman, the air conditioner was fixed. There were a few other niggling quality control issues concerning loose trim and a faulty sound system, but on our last trip of the season, November 10, 2007, our water system ceased to function. Again, a call to Kramer's Kampers for a diagnosis. As we were staying in Illinois Beach State Park, a short distance from Kramer's, we were asked to bring our unit in for service. A kinked water line was discovered and subsequently repaired. I wasn't thrilled with having the subfloor cut open to facilitate the repair on a brand new trailer, but given water vs. no water??..... We were back in our site within about 3 hours. Kramer's dropped whatever they were doing to take care of us. Great service!!! Alright, enough of the gripes. Marcia and I have been on nine trips since delivery in July. We love the floor plan. Our unit has the optional electric fireplace. We would not have ordered this option but have found it to be most useful in chilly weather. Then there's the mood lighting....... 'nuff said there. We've been somewhat disappointed with the quality control issues yet satisified that our dealer has been able to see that the problems were corrected without undue delay. Hopefully, once all the bugs have been worked out, many years of travel await us. Alaska beckons...................