The reel Heartland uses is a TDI reel product.
Should you decide to order one, the only vendor I could find is RVUpgrades.com.
Heartland uses a Heartland specific reel. So if you order one call TDI right away and they should be able to hook you up and send the correct reel. Ordering through RVUgrades just causes the reel to be drop shipped from TDI.
The reel is not that hard to do if you are mechanically inclined. The reel comes with a 4' lead for wiring into your current system and you can buy the hatch doors from a variety of vendors.
Of the things I have done to my trailer, the reel is on my top 5 list.
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